Chargebacks often trace back to preventable prep issues: missing labels, packaging mistakes, dimension mismatches, or cartons that were never checked closely enough before outbound.
The prep team should know what standard applies before work begins. Many expensive errors come from jobs that move into production before carton counts, SKU mapping, and packaging requirements are fully clear.
Separate standard unit work from exception handling. Repackaging, relabeling, damaged inventory, and mixed-carton corrections should be documented as distinct tasks.
Fewer chargebacks come from calmer operations. The less guesswork there is at receiving and staging, the cleaner the outbound side becomes.